We’re happy to announce that we once again got everything we wanted for Christmas! Santa (actually the global community of G2 reviewers) decided that we’ve been good kids all year long, and delivered a sackful of 31 G2 badges in the Winter 2025 reports.
Here are just a few:
It’s our biggest haul ever! We just love these shiny little guys and they look fantastic alongside the 25 we got in the fall, the 29 we picked up back in the summer, and the 19 we won in spring. What a collection. What a year! 🥳
So what do these awards mean? Well, they highlight our ongoing market leadership in virtual IT labs, customer education and demo automation spaces, where we provide mission-critical technology to many of the world’s biggest names in cybersecurity and software development.
Just as importantly, they reflect the hard-earned trust and exceptional satisfaction of our customers and partners worldwide.
And there’s hard data to back up those fancy words. Our new industry survey (watch this space!) revealed that 78% of companies see a significant or moderate increase in revenue from training programs. That’s a big part of the reason why our total number of classes is up by 34% over the past two years and our end user base has grown by 44% over the same period.
G2 is one of the world’s most highly respected software review platforms, relied upon by millions of businesses looking to make the most informed buying decisions. G2 badges directly represent user satisfaction, product excellence, and industry leadership.
Not to brag (much!) but here’s a quick breakdown of our achievements:
We continued to boss the Customer Education space, earning 13 badges, up from 11 in the summer.
On the global Grid Report, we got top-three positions in the Leader, Leader – Small Business, and High Performer – Enterprise categories.
G2’s Grid places software vendors on a quadrant according to their market presence (based on market share, size, and social impact) and customer satisfaction (based on user reviews and ratings). Updated every quarter, the Grid is seen as one of the world’s most trusted sources for software buyers because it’s based on verified customer reviews rather than analyst opinions.
We also aced it on the Usability Index, with first place for Best Usability, third place for Best Meets Requirements – Mid-Market, and the Easiest Setup – Enterprise badge on the Implementation Index.
These badges are all thanks to feedback like this:
“With CloudShare, we’ve transformed training delivery—what used to take significant time and effort now happens at the click of a button. This efficiency has boosted our training velocity, improved flexibility, and helped us meet client demands faster than ever.”
– AC, Strategy Consultant
This is what we do, leading the field thanks to our solution’s speed, simplicity, and reliability. From ultra-low latency and exceptional instructor/learner experience to the most straightforward pricing and stellar support, our virtual IT labs are at the core of the world’s best tech stacks.
That’s why we were able to earn 9 badges this winter, up from 8 in the fall.
This set included Momentum Leader – Europe! This is a new badge for us. G2’s Momentum Grid® highlights products based on growth, with a scoring model based on major year-on-year changes in number of employees, review volume, size of following, and online presence.
Users love our labs. Here’s just one example:
“CloudShare has been an absolute game-changer of a tool. From our onboarding through to contract renewal, support provided by all areas is incredible and I cannot speak highly enough of the people and their dedication. The solution enables us to bring our product to life for presales engagements, and for training delivery it has transformed how we are able to deliver instructor-led training with all of its rich functionality.”
– RF, Group Head of Training
Our Demo Automation tools enable sales professionals to wow prospects with hands-on software experiences that accurately simulate real-world scenarios in a secure virtual environment.
And the proof is in the pudding! We earned 8 beautiful badges in this crucial category, up from 6 in the summer.
On the Implementation Index we scored a hat-trick, with top spots for Fastest Implementation – Enterprise, Easiest Setup, and Highest User Adoption.
On the Usability Index, meanwhile, we ranked second for Best Meets Requirements – Enterprise, Easiest Admin – Enterprise, and Easiest to Use – Enterprise.
It’s reviews like this that drive our demo automation dominance:
“CloudShare’s simplicity and user-friendly interface is what I like the best. It makes my collaboration seamless with easy resource sharing and real-time communication. I use CloudShare mostly for product demos and it is so smooth and productive, making my demonstrations more meaningful.”
– NQ, Technical Assistance Center Engineer
We’re especially proud of earning the coveted “Users Love Us” badge, a testament to the incredible feedback and loyalty of our users.
We cherish every one of these badges because each one represents the voices and experiences of our customers. Thanks to them, 97% of our G2 reviews are 4 or 5 stars, allowing us to maintain an average NPS of over 50 all year round.
We’re humbled (OK, actually we’re honored and delighted!) by these awards and they’ll give us even more motivation to maintain our momentum, bringing more value to our customers in 2025 and beyond. 🎉
We’d like to express our appreciation to all our users around the world for making this possible. We can’t wait for what the new year will bring for us all.