We are looking for people who want to influence, build, learn and deliver exceptional customer experience.

As a Business Development Representative (BDR), you’ll focus on generating and qualifying leads while partnering with Account Executives to drive business opportunities across both New Logo and Expansion Accounts. This role takes a more strategic approach than a typical development position, with a strong emphasis on outbound prospecting and social selling to connect with potential customers through multiple channels. Your ability to engage decision-makers, identify their needs, and effectively communicate CloudShare’s value proposition will be crucial in securing new meetings and opportunities for our sales team.

Success in this role will rely on your skill in managing your pipeline and growing CloudShare’s client base.

• Prospecting & Lead Generation:
• Identify and qualify high-value prospects through research, networking, and outreach efforts
• Develop tailored outreach strategies to engage potential clients via LinkedIn, email, social media, and phone
• Write impactful emails with strong subject lines and CTAs
• Leverage platforms like LinkedIn for prospecting and engagement
• Integrate GenAI tools into your daily workflows

• Pipeline Development:
• Develop an extensive list of interested prospects and leads
• Manage and grow a robust pipeline of qualified opportunities
• Identify high-potential prospects to ensure an efficient pipeline development
• Accurately track and document all interactions in systems (Salesforce and SalesLoft)

• Client Engagement:
• Conduct discovery calls to understand and align prospects’ needs with company solutions
• Present the company’s value proposition to prospects

• Collaboration:
• Collaborate weekly and develop briefs to share with marketing to refine messaging and target personas.
• Schedule introductory presentations and demonstrations for Sales and Executive Leadership.
• Partner with Sales to transition qualified leads
• Self-Management and Resilience
• Handle rejection without losing motivation
• Juggling multiple tasks, follow-ups, and meetings efficiently
• Experiment with new sales techniques and messages

Requirements

About you:

• You have 4+ years in a high-growth B2B or Software Company
• You excel at hitting your goals 
• You are a fantastic verbal and written communicator
• You’re resilient, self-motivated, and passionate about new opportunities creation
• You take pride in enabling and supporting your teammates and consistently look for ways to make everyone better
• You have a Bachelor’s degree in marketing, business administration, or a related field

About you:

• You have 4+ years in a high-growth B2B or Software Company
• You excel at hitting your goals 
• You are a fantastic verbal and written communicator
• You’re resilient, self-motivated, and passionate about new opportunities creation
• You take pride in enabling and supporting your teammates and consistently look for ways to make everyone better
• You have a Bachelor’s degree in marketing, business administration, or a related field

CloudShare is looking for a BDR Team Lead to build and execute a best-in-class outbound and inbound methodology, drive strategic account-based prospecting  and partner closely with Sales to generate pipeline in large, high-value accounts. This is a critical leadership role focused on developing outbound processes, coaching SDRs, and ensuring tight sales alignment—all while reporting directly to the CMO.

What You’ll Do:

Build & Scale an Outbound Motion – Develop, test, and refine outbound methodologies, prospecting sequences, and engagement strategies.

Strategic ABX Execution – Collaborate with Sales leadership to identify and target key accounts with personalized outreach.

Lead & Coach a High-Performing SDR Team – Manage 2-3 SDRs, providing hands-on coaching to refine their prospecting skills.

Tight Sales Collaboration – Work directly with AEs & Sales Leaders to ensure account penetration and seamless opportunity handoff.

Data-Driven Optimization – Track outbound performance metrics, optimize conversion rates, and report impact to the CMO.

Tech Stack & Process Optimization – Leverage CRM, sales engagement, and ABX tools to drive efficiency and scalability.

Requirements

✔ 3+ years of BDR/SDR leadership experience, ideally in enterprise SaaS, cloud, or cybersecurity.
✔ Proven expertise in outbound sales development and building outbound playbooks from scratch.
✔ Strong leadership & coaching skills to develop an SDR team into outbound experts.
✔ Data-driven mindset with experience tracking outreach effectiveness and pipeline contribution.
✔ Fluent in modern sales engagement tools (Salesforce, Gong, Salesloft and Amplemarket)

✔ 3+ years of BDR/SDR leadership experience, ideally in enterprise SaaS, cloud, or cybersecurity.
✔ Proven expertise in outbound sales development and building outbound playbooks from scratch.
✔ Strong leadership & coaching skills to develop an SDR team into outbound experts.
✔ Data-driven mindset with experience tracking outreach effectiveness and pipeline contribution.
✔ Fluent in modern sales engagement tools (Salesforce, Gong, Salesloft and Amplemarket)

About CloudShare:
CloudShare is a leading B2B SaaS company that helps organizations deliver engaging hands-on product experiences through virtual environments. Trusted by global enterprises, CloudShare powers training, sales enablement, POCs, and sandbox environments that drive engagement, accelerate deal cycles, and boost customer success. As we continue to scale, we’re looking for a results-driven Director of Account Management to lead and grow our customer relationships.

About the Role:
As the Director of Account Management, you will lead a high-performing team focused on maximizing customer value, growing annual recurring revenue (ARR), and driving long-term customer retention. This is a strategic, revenue-focused role where you’ll work cross-functionally to deliver business impact for both CloudShare and our customers.

Key Responsibilities:

• Lead the global Account Management team, ensuring alignment with CloudShare’s revenue, retention, and customer experience goals.
• Own customer lifecycle strategy post-sale, with an emphasis on expansion, renewals, and ARR growth.
• Build scalable processes and playbooks for account planning, cross-sell/upsell motions, and executive engagement.
• Partner closely with Sales, Product, Marketing, and Support teams to drive a seamless customer journey.
• Analyze usage data, customer health scores, and feedback to proactively mitigate churn and uncover growth opportunities.
• Identify and implement a new Account Management Platform
• Serve as an executive sponsor for strategic accounts, building trusted advisor relationships with key stakeholders.
• Drive forecasting, pipeline management, and performance reporting in collaboration with Finance and RevOps.
• Hire, coach, and develop a world-class account management team, fostering a culture of open communication, transparency, accountability and excellence.

Requirements

• 7+ years of experience in Account Management, Customer Success, or Sales within a B2B SaaS environment.
• Proven ability to grow and retain multi-million-dollar ARR portfolios.
• Experience leading and scaling account-focused teams in high-growth, fast-paced environments.
• Strong commercial mindset with a deep understanding of SaaS metrics and recurring revenue models.
• Exceptional communication and stakeholder management skills, including experience with executive-level clients.
• Proficient with Salesforce and customer success tools such as Gainsight, ChurnZero, or similar.
• Strategic thinker with strong analytical skills and a data-driven approach to decision-making.
• Working in EST time zone

Preferred:

• Experience in the developer tools, cybersecurity, or enterprise software space.
• Background working with global teams and large enterprise customers.
• MBA or equivalent advanced degree is a plus

Benefits

Why Join CloudShare?

• Lead a critical function at a high-growth SaaS company with global impact.
• Work with a passionate, collaborative, and customer-obsessed team.
• Competitive compensation, stock options, and comprehensive benefits.
• A culture that values innovation, accountability, and continuous learning.

• 7+ years of experience in Account Management, Customer Success, or Sales within a B2B SaaS environment.
• Proven ability to grow and retain multi-million-dollar ARR portfolios.
• Experience leading and scaling account-focused teams in high-growth, fast-paced environments.
• Strong commercial mindset with a deep understanding of SaaS metrics and recurring revenue models.
• Exceptional communication and stakeholder management skills, including experience with executive-level clients.
• Proficient with Salesforce and customer success tools such as Gainsight, ChurnZero, or similar.
• Strategic thinker with strong analytical skills and a data-driven approach to decision-making.
• Working in EST time zone

Preferred:

• Experience in the developer tools, cybersecurity, or enterprise software space.
• Background working with global teams and large enterprise customers.
• MBA or equivalent advanced degree is a plus